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Improved Registration and Access Management GuideĪs health care professionals and facilities adjust to the COVID-19 national public health emergency period, use the following guidance to keep your demographic information updated in our systems.UnitedHealthcare Provider Portal Overview.In addition, there are several other helpful guides available to get you started, such as:.Your office staff can also attend one of our training sessions, which can be helpful for new and current users. Consider adding and training new staff in your office as a back-up.Simply click on the Sign In button in the upper right corner of this page to get started. If you already have a One Healthcare ID, you can sign in to the UnitedHealthcare Provider Portal now.If you don’t have one, you can register for one here. You’ll need a One Healthcare ID before you can log in.Using these tools will help create efficiency, support your at-home employees and allow you to spend more time with your patients rather than on the phone. They’re more important than ever to quickly verify eligibility, submit prior authorizations and claims, check claim status, or submit claim reconsideration and appeal requests. We encourage you to take this time to train additional staff to use the online to ols on the UnitedHealthcare Provider Portal.

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FQHCs and RHCs can bill for professional-related claims and will be reimbursed separately based on a professional fee schedule.

Not already receiving home health servicesįQHCs or RHCs should bill for visiting nursing services according to their normal billing requirements and will be reimbursed according to their designated reimbursement methodology.

Receiving services from an RN or LPN engaged by the RHC or FQHC.

Following a written plan of care established and reviewed by a physician every 60 days.

Homebound in a designated home health agency shortage area that is in the area typically served by the RHC or in the area included in the FQHC service area plan.

This applies to all UnitedHealthcare Medicare Advantage benefit plan members, including DSNP members, who are: No request for this determination is required. You can read more about that in our News Releases.ĭuring the national public health emergency period, the Centers for Medicare & Medicaid Services (CMS) is allowing Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs) to provide and bill for visiting nursing services by a registered nurse (RN) or licensed practical Nurse (LPN) to homebound individuals in designated home health agency shortage areas.

We’re also supporting the organizations and charities that help support you and your colleagues. If you’d like to view supplemental material or register to receive CE credits for completing the training activity, visit OptumHealth Education. Understanding and Managing the Effects of COVID-19 on Mental Health:

The podcast hosts also provide strategies for managing both current and long-term mental health needs resulting from the national public health emergency that health care professionals can use to support themselves and their patients.

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The UnitedHealth Group Center for Clinician Advancement, in addition to COVID-19 support resources designed to Help Clinicians Find Joy in Practice, is partnering with OptumHealth Education to offer a series of podcasts designed to help clinicians understand the feelings that they and others may be experiencing during this challenging time.

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Self Care by AbleTo, an app with techniques to help manage stress, anxiety and depression, is offering free premium access during the COVID-19 national public health emergency.

Optum brings together resources in to help you manage your emotional and physical well-being, and resources that can help your community, family and other health care professionals.

That’s why we’re gathering resources and support for health care professionals from across UnitedHealth Group to help you focus on, manage and understand your mental and physical well-being during the national public health emergency. To all health care professionals who are caring for sick patients and working around the clock to help find solutions – thank you for all you’re doing.